Friday, October 22, 2010

Domain Documentation

You company name is very important correct? So it should be with your domain name. It is what the world sees of your company. You must protect it. Here are some tips.

Document everything. It will be six years before you need this again, and everything will have changed by then, nothing will look familiar. Protect yourself.

Document what web site you registered it at, login credentials, contact information of the business you have registered your web site with. They get resold and their contact information changes, so you must be careful. In the event of something gone wrong, you may have to send legal documents etc to that company, but you will have to know how to contact them. Get that up front.

I also suggest you create a separate e-mail address for device correspondence and registration. For example we use mgiman@marloe.com. MGI is short for Marloe Group, Inc. This account can be forwarded to your IT guy or to you if you want to get all the spam associated with that.

There is a reason you want a generic company ID, because all the devices you register, the domain, a new server, a UPS, they all require you create an account at a website to register your product, and instead of having all your warranties registered to a technician who no longer works for you, you should have a company correspondence account.

Your web site data is important too. You own it and the data in it. Check your contracts if you have them, because you should have a copy of the web site, on CD or somewhere on your network. If you farm that out, you want the website data. You also want the passwords and accounts associated with that web site.

With E-Mail, there are encryption servers, spam servers, all have to be registered and accounts managed. Record all that information also. Or have your IT guys do it and keep it in a binder locked up somewhere. As a business owner you already know you don’t have to know everything, you just have to know where everything is.